Helping Connecticut Residents

As a U.S. Senator, one of my most important responsibilities is to help Connecticut constituents navigate the agencies and offices of the federal government. My office has a dedicated team of caseworkers who are committed to helping people in Connecticut resolve problems. Whether you are a veteran having trouble securing VA benefits or a senior struggling with social security benefits, we are here to help. Click here to get connected with one of our caseworkers. Here are just a few of the ways we’ve helped people across the state.


Supporting Veterans and Troops

New Britain, CT

When New Britain firefighter and retired Coast Guard member Scott Johnson passed away at age 43 from colorectal cancer, his wife Caroline set out to fulfill his final wish, to be buried at Arlington National Cemetery. Caroline reached out to Senator Murphy’s office for help. Murphy was able to assist the Johnson family in securing a burial for Scott at Arlington next to his father Roy, a marine veteran and Purple Heart recipient.

Following Scott’s death, Caroline has been an outspoken advocate for early cancer screening and research funding. In an effort to help bring attention to the cause, Senator Murphy invited Caroline to be his guest at the State of the Union Address in 2018.

“Scott was a hero in our community,” Murphy said. “I’m honored I could play a very small part in helping make Scott’s dying wish to be buried next to his father in Arlington National Cemetery a reality, and I want to continue to help spread Caroline’s family’s story. Cancer has torn apart too many families, including too many people close to me.”



Supporting Veterans and Troops

Hartford, CT

After hearing that 94-year-old World War II veteran Robert Johnson had been living in decrepit conditions in his government-subsidized Hartford apartment, Senator Murphy's office worked with his son Floyd, the Veterans Affairs Administration and the HonorBound Foundation to help relocate Mr. Johnson to a newly renovated apartment in Hartford. 

Mr. Johnson and his son contacted Murphy’s office for assistance moving after an array of housing code violations, rodents, bedbug infestations, broken elevators, sewage problems, and other hazardous problems – which were reported on by the Hartford Courant – went unrepaired in Johnson’s apartment.

After contacting various community resources, local agencies, and the HonorBound Foundation on behalf of Mr. Johnson, Murphy’s office was able to secure a newly renovated apartment for Mr. Johnson to move into. 

 “I am very excited and grateful to Senator Murphy for his assistance in helping me to move into a new place," said Mr. Johnson. 


Keeping Families Together

Norwalk, CT

Anja Santiago and her husband Brian Byrne are Norwalk residents but were living in Beijing when they contacted Senator Murphy’s office for help. In 2015 they had adopted a 2-year-old boy named Timotai. Once the adoption was finalized, they submitted the applications for Timotai’s citizenship certificate and U.S. passport. Due to paperwork errors, the family found themselves stranded in China as they waited for the correct citizenship and passport information to come through.

Senator Murphy’s office worked extensively with the family, the U.S. Embassy in Beijing, the State Department and U.S. Citizenship and Immigration Services to make sure that the family could get the paperwork necessary to travel to the United States and allow Timotai to obtain his citizenship and passport. &nbsp

“We were in a very difficult situation and didn’t know where to turn. Joanne from Senator Murphy’s office was incredibly helpful, sympathetic and understanding. We are lucky to have worked with his office and we will be forever thankful.”


Passport Assistance

New Canaan, CT

Richard Chou of New Canaan reached out to Senator Murphy’s office for help receiving his passport. He had applied for an expedited passport in January for an April vacation. The trip was fast approaching and his passport had not yet arrived. Murphy and his team where able to secure the necessary documentation, contact the passport center and ensure that Richard got his passport in time.

“With Senator Murphy’s office help, I received my renewed passport back in time for my travel,” said Richard. “I recommend whenever needs come, to contact Senator Chris Murphy’s office.”


Supporting Veterans and Troops

Trumbull, CT

Zenobia Bailey of Trumbull reached out to Senator Murphy’s office because her mother was struggling to secure her pension benefits from the Department of Veterans Affairs. Murphy and his team were able to help cut through the red tape at the VA and not only secure her mother’s rightful monthly benefits, but also ensure that she received full retroactive compensation.

“I am delighted to share that from my very first contact and inquiry, I found Senator Murphy’s office to be welcoming and engaging,” said Zenobia. “I was never left wondering if or when I would receive a return call or response to a question that I had. At times, I heard back within minutes, if not sooner.”


Supporting Veterans and Troops

Danbury, CT

As a young boy in Syria, Mohammed Wardeh dreamed of living in the United States. In 2007, Wardeh came to the U.S. for his job working at the United Nations and in 2012 he was granted asylum. After securing his green card, Wardeh decided to give back to his country by joining the National Guard. Senator Murphy’s office worked with the Department of Homeland Security and U.S. Citizenship and Immigration Services to remove a hold on the status of Wardeh’s certificate of naturalization and help him attain his citizenship.

“I can’t thank Senator Murphy and his staff enough. I am so grateful for what they’ve done to help me. It’s sentimental to become a citizen of the country that I signed up to serve and put my life on the line for. It’s a real honor and a privilege,” said Wardeh.

“Mohammed has been through a lot since leaving Syria, but despite it all, he has chosen to serve to our country and become a U.S. citizen. That should inspire us all,” said Murphy. “I’m thrilled that my office could step in to help.”

Learn more about Mohammed’s story here: From Damascus to Danbury, a long road for one of America’s newest citizens


Retirement Benefits

Newtown, CT

Chris Carvalho of Newtown was working for the Bureau of Prisons when she suffered a traumatic brain injury and had to leave her job. After her injury, she was able to collect worker’s compensation until she reached retirement age. As her retirement drew closer, Chris received notice that her worker’s compensation would end. She reached out to Senator Murphy’s office for help to ensure that she could transition over to her retirement benefits when this happened. Murphy and his team where able to work with the Office of Personnel Management (OPM) to ensure that Chris was able to make the transition to retirement without missing a beat. She could pay her bills on time and had peace of mind that she would not have a gap without income.

“Senator Murphy’s office was able to get answers from OPM that I was unable to,” said Chris. “My caseworker, Lauren, made a bad situation a whole lot better and relieved my extreme anxiety. A million thank yous.”


Keeping Families Together

Watertown, CT

Matthew Hill is from Watertown but was living and working in Singapore when he met his wife, Koh JenNee. The couple have three young children who are all U.S. citizens. When the family was making plans to move back to the United States, Matthew filed an immigrant visa petition for Koh, but the processing had been delayed. Every time he called the National Visa Center for an update he was told to call back later. That’s when he got in touch with Senator Murphy’s office.

Senator Murphy’s office worked with the National Visa Center to help schedule Koh’s interview and ensure that the family had submitted all the necessary documentation. Just a few months after bringing the case to Senator Murphy’s office, the family was able to travel back to the U.S with visas in hand.

"My experience with Senator Murphy’s office was great! His team was always in contact with me and with the National Visa Center,” said Matthew. “I was greatly surprised how they handled my case. I give them a 10 out of 10. Perfect!”


Keeping Families Together

Milford, CT

After being apart for two years, Fadi Kassar was about to be reunited with his wife and two young daughters, who had been granted refugee status and were preparing to travel to the United States. But after President Trump signed an executive order barring refugees from entering the U.S. the family was turned away during their layover and their visas were rejected. Senator Murphy’s office stepped in, working alongside the Connecticut congressional delegation with the family’s immigration lawyers, the U.S. State Department, and U.S. Customs and Borders to help reunite the family. Murphy also shared the family’s story on the Senate floor, urging his colleagues to speak out against the ban.

The Kassars were able to get their visas reinstated and the family was reunited a week later. They have since settled into their new home in Milford.

Learn More about Fadi’s story here: Murphy works to reunited Milford family separated by travel ban